The Mazda CX-5 is one of the most stylish compact crossover SUVs in the current market. Mazda started producing it in 2012 for the 2013 model year. Now in its second generation, CX-5 is Mazda’s best-selling model in the US and Australia.
The CX-5 offers many safety features, solid powertrains, athletic handling, and a sleek interior. In addition, it comes with six-speed automation transmission with FWD or AWD variants. Also, one of the few SUVs with a manual transmission in FWD trims with a 2.0L engine. But despite its features and performance, it’s not without fault.
Mazda CX-5 consumers have complained about weak windshields, engine problems, premature brake wear, faulty daytime running lights, etc. These problems range from very minor to extremely critical. Also, Repair costs differ significantly depending on the type of problem and model year.
So we have compiled the most commonly reported Mazda CX-5 problems, suggested some troubleshooting tips, and recommended the best and worst model years yet.
Is the Mazda CX-5 a reliable car?
Car reliability depends on various variables, such as vehicle manufacturing, maintenance, and use. So there is no definitive answer to how reliable the Mazda CX-5 is. However, according to Consumer Reports, the Mazda CX-5 has an average reliability score of four out of five, above average. It’s one of the most reliable cars in its class and has a solid reputation for longevity.
Japanese rivals, like Honda and Toyota, are more rock-solid, but the CX-5 shouldn’t be troublesome. With proper maintenance, it should last over 200,000 miles. However, like other car brands, they do not make each model year to the same standards.
There are several Mazda CX-5 models you can comfortably buy used. However, we recommend the following years since they have fewer recorded complaints, therefore, are likely to have fewer repairs and less maintenance to ensure their longevity.
- 2013 Mazda CX-5
- 2015 Mazda CX-5
- 2017 Mazda CX-5
- 2018 Mazda CX-5
- 2019 Mazda CX-5
- 2020 Mazda CX-5
- 2021 Mazda CX-5
- 2022 Mazda CX-5
Do Mazda CX-5 have transmission problems?
Transmission issues are quite serious and could lead to significant damages that are more costly to repair. For example, there have been reported transmission issues with some Mazda CX-5 models. The average repair cost for a transmission problem in a CX-5 is about $3,800 and usually occurs before 50,000 miles.
The 2016 Mazda CX-5 has the most complaints about the transmission. Several drivers complained that the vehicle would not engage after a brief stop, lost acceleration, and the vehicle rolled while in park. These transmission issues occurred around the average mileage of 25,800 miles and would cost about $4,800 in repair costs. The issue occurred before the 10,000-mile mark for some drivers, making the repair fall under the warranty.
Owners with the 2017 Mazda CX-5 also reported the vehicle vibrating severely when the weather was cold or stuck in gear, indicating a transmission issue. This issue is usually presented at around 4,140 miles.
Mazda CX-5 years to avoid
Of the 9 Mazda CX-5 models, only two model years report low reliability; they include the 2014 and 2016 Mazda CX-5. The 2016 Mazda CX-5 has the most complaints from owners, with the biggest problems with exterior lighting, drivetrain, electrical issues, and brakes. The most serious issues with the 2016 models include:
- Daytime running LED light failure at 45,000 miles
- The transmission would fail to engage at 25,800 miles
- The engine shut down at 55,000 miles
- Windshield breaks easily at 21,400 miles
- Premature brake wear at 29,000 miles
The other year to avoid is the 2014 Mazda CX-5, which has a ton of complaints about electrical problems, internal accessories, transmission, and fuel systems. The worst problems with the 2014 models include:
- Failure to shut down completely at 61,000 miles
- Windshield issues at 49,000 miles
- The engine revving into gear after a stop at 28,000 miles
- Interior accessory problems at 4,650 miles
Problems with Mazda CX-5 diesel engines
The Mazda CX-5 SUV comes in three engine options petrol, diesel, and turbo-petrol. The CX-5 diesel engine attracts buyers who want to do long-distance due to its low fuel consumption and a strong record for durability. It runs on the 4 Cylinder 2200cc SH-VPTS SkyActv D engine. When driven conservatively and well maintained, a Mazda CX-5 diesel engine can last between 200,000 miles and 250,000 miles.
However, the diesel CX-5 has overheating issues due to a blown head gasket. The main reason for overheating is that the stock head gasket is weak. All the affected year models are between 2012 and 2018. The head gasket is a seal between the engine block and cylinder head.
It locks in the combustion gases within the cylinders and seals coolant or engine oil from leaking into the cylinders. Some of the symptoms you may experience that indicate a blown head gasket include:
- Rough idle
- Engine overheating
- Engine oil turns milky as it mixes with engine coolant
- Reduced coolant.
- White smoke coming from the tailpipe
The solution to this issue is replacing the head gasket with a sturdier aftermarket head gasket.
The other common problems with the diesel CX-5 engine include fuel injector issues, gradual drop in power, increased braking distance, smoke coming from the engine bay, multiple dashboard warning lights, and stalled engine that fails to restart. The engine issues with the diesel Mazda CX-5 were so severe that the Japanese manufacturer discontinued the diesel engine models from the US market.
Mazda CX-5 turbo problems
A turbocharger or turbo is a device inside the vehicle’s engine that improves the overall efficiency and performance. First, it is powered by the flow of exhaust gases; then, it uses this energy to compress the intake gas, forcing more air into the engine to produce more power for a given displacement.
However, some MazdaCX-5 drivers have reported hearing a ticking sound from their 2019 to 2021 CX-5 turbos, usually due to poor lubrication on top of the cylinder heads.
Turbo issues result in:
- Reduced acceleration
- Sluggish turbo spool-up response
- Lower top-end speed and power
- The highest speed takes a long time to reach, if at all.
There are several reasons why turbochargers fail, but the more common with the CX-5 include:
Lubrication
Turbochargers require a constant flow of clean oil since they spin up to 200,000 rpm. In addition, it helps to lubricate and cool components, preventing them from excessive wear. Therefore, insufficient oil and reduced oil quality due to failure to regularly replace the oil and filter will cause carbon buildup inside the turbo and associated system. These impurities damage the inner components of the turbo, reducing its efficiency and leading to complete failure.
The earliest sign of a failing turbocharger is white smoke from the vehicle’s exhaust system, followed by reduced power and performance.
You will need a professional mechanic to diagnose the turbo issue, but unfortunately, you will have to replace the turbocharger if it has failed. Likewise, if oil is leaking more than usual, get a professional to identify the source of the leak.
To maintain your turbo, replace the oil with quality full-synthetic oil and change the filter every 5000km or less to decrease the chance of complete turbo failure.
Foreign objects
Sometimes contaminants such as dust, dirt, leaves, and small stones can enter the turbo via the turbine inlet or compressor inlet. If the foreign object may damage the turbine blades or compressor wheels, reducing the efficiency of the turbo. You should regularly service and replace the air filter to prevent this issue.
Wear and tear
Turbochargers typically last the lifetime of the vehicle or about 150,000 miles. However, they can wear out over time, especially if you speed frequently.
Mazda CX-5 problems by year
There are 486 reported complaints across all the year models(2013-2021), which may seem a lot for a fairly new vehicle in the market. But its reliability rating is above average for every model they have put out. Nevertheless, new and used car buyers must understand all the problems under each model year. Below is a summary of the most reported CX-5 problems by model year. These issues also had a severity rating of ‘Really awful.’
2013 Mazda CX-5 problems
The 2013 Mazda CX-5 was the first model year for the CX-5 lineup. Here are the top worst problems related to the 2013 model.
Engine problems
The most-reported engine problem about the 2013 Mazda CX-5 is losing power while driving at around 34,300 miles. This issue requires the replacement of the engine ignition coils at about $480.
The other engine problems reported presented as engine hesitation, sudden unintended acceleration, and noise from the engine compartment. Surprisingly, the engine hesitation of the 2013 Mazda CX-5 started at around 6,800 miles, which is quite early in the vehicle’s overall lifetime.
Brakes problems
2013 Mazda CX-5 customers also complained about the brakes issues in more than 41 complaints. Premature wearing of the rotors and pads occurred at about 24,850 miles. The customers had to replace the rotors and pads to resolve the issue at about $420. Other customers also reported hearing a grinding sound from the brakes at about 35,100 pads, usually due to faulty calipers, which cost about $310 to replace.
Interior accessories problems
More than 13 people complained about the 2013 Mazda CX-5 interior accessories. These problems involved issues with the blind spot monitor, bose amplifier, dash warning lights, GPS, and power seats. The majority of the complaints were about the blind spot monitor not working properly at a low mileage of 6,250 miles.
Other 2013 Mazda CX-5 problems
- Cracked windshield
- The power hatch stopped working
- The electrical components won’t shut off completely
- Poor handling and traction control
- Weak ball bearing
2014 Mazda CX-5 problems
Here are the most common problems to expect with a 2014 Mazda CX-5.
Electrical issues
The 2014 Mazda CX-5 problems with the most reported complaints are electrical issues. These issues have about 121 complaints about the vehicle not shutting down completely, electrical shut-down, the vehicle won’t start, and multiple dash lights on. In addition, about 24 consumers reported that the 2014 Mazda CX-5 had issues shutting down completely at about 60,650 miles, with the repairs coming to about $310.
Engine problems
The engine problems in the 2014 Mazda CX-5 makes it one of the least-recommended model years. With 22 reported complaints, consumers claimed that the engine revs when stopped and clunks into gear at an average mileage of 28,050. This issue requires the replacement of the solenoid at the cost of about $300.
Other engine-related problems include the vehicle lurching forward at the complete stop around 18,700 miles, lost acceleration at 46,200 miles, check engine light at 45,150 miles, and excessive oil consumption at an average mileage of 19,400 miles.
2015 Mazda CX-5 problems
Below is a general overview of what was reported to carcomplaints.com from customers who drove the 2015 Mazda CX-5.
Windshield problems
Unfortunately, windshield problems are one of the most reported complaints about the 2015 Mazda CX-5 from about 11 users. Most users claim that the windshield would crack easily at around 26,500 miles only. This would also cost them $780 to replace the windshield. A few other customers complained about the sunroof exploding at around 49,000 miles.
Transmission problems
The second most reported problem about the 2015 Mazda CX-5 is transmission issues. Since the transmission is a core component of any vehicle, any repairs associated with the transmission mean thousands of dollars, making the 2015 Mazda CX-5 among the worst model years. The consumers claimed the vehicle would not shift properly, a whining noise and clicking from the gearbox. The typical transmission repair costs about $3000, and these problems would occur at an average mileage of 56,000.
2016 Mazda CX-5 problems
CarComplaints.com reports the 2016 Mazda CX-5 as the worst model year. Consumers have reported issues with the windshield, transmission, and engine. This model year also has several recalls due to DRL fails. In addition, liftgate falls, weak windshield fuel system issues, and loss of steering control.
Light problems
Light problems have the most reported complaints related to the 2016 CX-5. These issues were related to daytime running light failure, premature blinkers, and exterior lighting problems. About 54 consumers complained about the daytime light failure, which occurred around the 45,000-mile mark and cost about $1,050 to replace the headlight assembly.
Another problem with the 2016 CX-5 is the blinkers stopped working after 45,000 miles. The last issue reported was about the passenger light running out continuously. One consumer reported this issue at 60,000 miles.
Brake problems
The second most reported issue with the 2016 Mazda CX-5 is brake problems, with 32 consumers complaining about premature brake wear, brakes not working correctly, squeaky brakes, warped rotors, and clicking sounds at low speeds.
Premature brake wear has 16 complaints and was mostly reported by vehicles at an average of 28,800 miles, with a typical repair cost of about $580 to replace the brakes. Other consumers reported a host of brake issues at an average mileage of 25,300 miles.
Window problems
Another common problem for the 2016 Mazda CX-5 is persistent window problems, with about 29 complaints. These issues presented as the premature breaking of the windows, noise from the side windows, explosion of the sunroof, and back window shattering for no reason. Consumers claimed these issues to be extremely dangerous as some would occur while driving with passengers in the vehicle.
The weak windshield breaking would typically occur at an average mileage of 21,400 miles and would cost $510 to replace with a better quality windshield. Also, two 2016 CX-5 owners reported the sunroof would explode without any reason or warning sign. The problem occurred around the 22,150-mile mark and involved replacing the sunroof for about $100.
Transmission issues
Although only 11 consumers reported any transmission issues related to the 2016 Mazda CX-5, these problems were relatively costly. At least five complaints were reported about the transmission not engaging at around 25,000 miles, which is quite early for transmission issues. As a result, these consumers had to replace the transmission for about $4,800. Other reported transmission issues include a vibrating transmission, lost acceleration, and vehicle rolling in the park.
Other 2016 Mazda CX-5 problems
- Interior accessories problems
- Electrical issues
- Engine problems
- Fuel system problems
- Body paint issues
- AC heater problems
2017 Mazda CX-5 problem
With an overall reliability rating of 5, the 2017 Mazda CX-5 is a less problematic model than its previous year. Mazda made several improvements to the 2016 model, but its users reported a few significant problems.
Brakes problems
Brakes issues are the most reported problems by the 2017 Mazda CX-5 owners. These problems are mostly related to scraping noise when braking, Smart brake system malfunction, and cheap stock brakes. About 12 owners reported service brakes that occurred about 4,328 miles and resulted in one crash, giving this issue a severity rating of 10. most of these consumers had to replace the caliper brackets, rotors, or brake pads several times due to premature wear.
Transmission problems
The transmission issues of the 2017 model presented as vibrations in cold temperatures, and the transmission would get stuck in gear, which is a clear sign of a clutch and gear issue, respectively. These issues would occur as early as around 4,150 miles. Although there is no report on repair costs, transmission repairs and replacements are typically quite expensive.
Other 2017 Mazda CX-5 problems
- Engine problems with vehicle speed control
- Exterior lighting issues
- Exterior accessories issues such as front camera sensor system malfunction
- Windshield chips easily
- AC heater takes a while to warm up
2018 Mazda CX-5 problems
The problems listed below are some of the most common you’ll encounter with a 2018 Mazda CX-5; they include:
Engine problems
There are about 46 reports from 2018 Mazda CX-5 users about engine problems. These complaints were mostly related to defective engine head, leaking O-ring, excessive engine noise, and vibrates in cold temperatures. A defective head engine usually occurs around 23,450 miles and would require you to replace the engine or head cylinder seals.
Windshield problems
Another 2018 Mazda CX-5 relates to windshield easily cracking. This seems to be a common problem regarding the overall quality of their stock windshields. Some drivers reported stones would hit the windshield while driving on the highway. However, numerous reports mention chips occurring in the windshield over time without apparent reason. This problem typically occurs around 10,400 miles, and replacing a windshield costs about $410.
Other 2018 Mazda CX-5
- Brakes problems like acceleration while braking
- Exterior lighting problems such as the headlight, information gauge lighting, tail light
- Sluggish acceleration
- Exterior accessories problems
2019 Mazda CX-5 problems
2019 was a great year for the Mazda CX-5 lineup since it had few reported problems, and most were less severe. The following are the most reported 2019 Mazda CX-5 issues.
Interior accessories problems
The most commonly reported issue with the 2019 Mazda CX-5 was faulty interior accessories such as a cracked infotainment screen and torn seats at about 250 miles.
Engine problems
Users of the 2019 model also complained about engine issues related to a blown head gasket, rough acceleration in the lower gear, and unexplained acceleration when applying brakes. Mazda also had to deal with a massive recall of engine and powertrain issues in their 2019 model. In addition, Mazda claimed that the powertrain control module might have a software error that caused the engine to stall.
Brakes problems
A few reports about the Smart City Brake Support(SCBS) overreacting at about 6,000 miles. The SCBS feature uses a laser sensor on the windshield to monitor the car in front. The system detects the collision probability and prepares the brake system to deliver maximum stopping power when the driver brakes. It helps avoid frontal collision when driving at slow speeds.
Other drivers also complained about spongy brakes not stopping the car at about 24,000 miles. This problem would require a system bleed and resurface of the rotor, which is an affordable repair.
Other 2019 Mazda CX-5 problems
- Replacing the entire CAT of the exhaust system in the first year of use
- Suspension issues
- Electrical issues such as the keyless system malfunction
2020 Mazda CX-5 problems
The 2020 Mazda CX-5 received very few problems, none involving costly repairs. Here is a detailed list of the most common 2020 Mazda CX-5:
Brakes problems
At about 12,000 miles, the 2020 Mazda CX-5 may develop brake issues. Some customers complained about faulty stock rotors, pads, and calipers. Others experience brake dragging, noises, and juddering.
Electrical system issues
The 2020 model is also notorious for having electrical problems, such as the car failing to unlock or lock, a cruise control alert not available, computer issues, and the dash suddenly dark. These electrical issues are due to parasitic drain and low battery voltage that is not covered under warranty.
Wheels problems
Wheel problems are risky as they can easily cause an accident. A few users driving the 2020 Mazda CX-5 have reported that the vehicle would not drive in a straight line from 60 mph and above. The steering wheel also required constant corrections to fix the issue. This issue is due to bad wheel bearing that causes extra play when accelerating. Some users also complain about wheel bearing noises that require brake replacement.
Is the Mazda CX-5 expensive to maintain?
The annual repair and maintenance cost for the CX-5 is about $447, making it quite cheap to repair compared to other vehicles in the same class.
It also has a frequency score of 0.84 for unscheduled maintenance over three years. This compares to an industry average of 1.3, implying the Mazda Cx-5 is substantially better than the average. A frequency score indicates how often the vehicle requires major maintenance per 3 years. The closer the frequency score is to 0, the less frequent it requires major maintenance.
Also, the CX-5 typically doesn’t develop severe issues due to its durability. However, some repairs, such as engine transmission and major part replacements, cost way more than the average repair cost. The probability of a serious issue with a CX-5 is only 8% compared to 13% for similar SUVs in its class. Although oil change may be the most frequent service for every vehicle, the following services are the most common needs of the Mazda CX-5:
- Car air filter replacement
- Clutch slave cylinder replacement
- Ignition coil replacement
- Car door mirror replacement
- Shock absorber replacement
- MAP sensor replacement
- Fuel injector replacement
- CV axle assembly replacement
It’s important to note that maintenance costs and frequency will vary depending on the make model, driving habits, condition, mileage, and location. Therefore, staying on top of your recommended service schedule is one of the best ways to keep your CX-5 maintenance and repair costs in check.
Should I buy a used Mazda CX-5?
Yes. The Mazda CX-5 is a choice for any prudent shopper looking for a used car. However, not all model years are good for purchase. It’s best to avoid buying the first four model years of a used Mazda CX-5. We advise against buying the 2014 and 2016 model years due to their issues’ severity and early onset. If you buy a used 2016 CX-5 model, you’ll spend a lot repairing serious issues such as engine problems, weak windshields, and exterior accessory issues. The 2013 to 2015 model years also have several issues that are not as costly but can be annoying.
You have a better chance of buying a used 2019 CX-5 or newer as they are less problematic, have improved features, and are a safer car version. Although the Mazda CX-5 can go for more than the 200,000-mile mark without any serious issues, there are other factors you should consider when buying a used Mazda CX-5:
- Vehicle history
- Engine condition
- Mileage
- Tires
- Electric
- Inspection
What are the best & most reliable Mazda CX-5 years and trim?
To get the most tech, performance, safety, and reliability, the 2021 Mazda CX-5 scored pretty high in the SUV categories compared to other model years. We recommend the 2021 model due to its new assortment of standard safety features like; adaptive cruise control, pedestrian detection, lane-keep assist, and automatic high-beam headlights. Users have also given positive remarks due to its sporty styling, premium interior, and excellent handling.
Our favorite is the Carbon edition Turbo trim due to its power of as much as 227 hp and 310 lb-ft of torque (or 250 hp and 320 lb-ft with premium fuel). This trim also offers the best fuel efficiency rating of 22 mpg city and 27 mpg highway. In addition, it gives you access to the Signature’s turbo engine but at a more affordable rate.
If you can’t afford the newer models, we recommend the 2013 Mazda CX-5. It has a four-star rating from the NHTSA with relatively few complaints compared to the few models following it.
How much can a Mazda CX-5 tow?
Towing capacity or braked towing is the weight a vehicle can pull when the trailer has its braking system. Although the Japanese manufacturers did not produce the Mazda CX-5 with pulling in mind, it has a good towing capacity. It has a braked towing capacity of up to 1,800 pounds across all models and trims when properly equipped. However, the maximum towing without trailer brakes(unbraked) is 1600 pounds regardless of your vehicle.
With such a small towing capacity, we recommend using the 80% rule among the camper community. This means using only 80% of your vehicle’s maximum towing capacity to avoid risking damage to the passengers or the vehicle itself. Examples of what you can tow with a Mazda CX-5:
- ATVs (~520 lbs.)
- Horses (~1,000 lbs.)
- Jet skis (~730 lbs.)
- Dirt bike (~250 lbs.)
How to turn on the all-wheel-drive Mazda CX-5
The all-wheel-drive(AWD) is a great feature that automatically optimizes torque distribution to all wheels. It allows better handling and additional traction when driving on snowy, wet, slippery terrain or off-road. So how AWD works can be tricky since it varies between brands, model years, and trim levels. First, it’s good to know if your Mazda CX-5 has AWD. Check for the label ‘AWD’ under the model name at the badging in the rear.
After confirming your Mazda CX-5 is an all-wheel drive, it’s important to know the AWD feature is always on. There is no button to activate it when road conditions change for the worst. In optimal road conditions, your Mazda CX-5 will only send power to the front wheels to save fuel.
But the i-ACTIVE AWD technology uses several sensors to detect driving conditions and automatically shifts power to all four wheels to ensure you have traction when you need it.
These sensors constantly monitor wheel speed, yaw rate, and steering wheel angle to know the road conditions. So when driving on slippery terrain, the AWD system will automatically adjust the braking force and throttle response to maintain traction and control.
An AWD is a must-have for anyone living in cold regions or off-roads frequently. Unfortunately, the only trim package with all-wheel drive as a standard drivetrain is the Mazda CX-5 Signature and Mazda CX-5 Grand Touring Reserve. All other trim levels(CX-5 Sport, CX-5 Touring, and CX-5 Grand Touring) have both 2-wheel drive(2WD) and all-wheel drive options.
The Mazda CX-5 with a 2WD( front-wheel drive) drivetrain sends power only to the front wheels, and it is not great for slippery or icy road conditions. But if you live in dry regions like Texas and LA, a 2WD is a good option. Moreover, 2WD offers better fuel economy than the AWD drivetrain. Also, 2WD has better mileage than AWD. On the other hand, AWD drivetrains are heavier due to the all-wheel-drive components. Therefore, the engine works harder to turn all four wheels.
How to change the battery in a Mazda CX-5 key fob
The keyless entry system is a staple among Mazda CX-5 vehicles. Here is a step-by-step guide on how to replace the battery in any Mazda CX-5 key fob.
Things you’ll need
- Flathead screwdriver with a soft tip
- Tape
- One CR2025 battery
Directions
- First, wrap the screwdriver’s tip with the tap to avoid scratches on your key fob.
- Then press the small knob and pull out the auxiliary key to release the internal key.
- Locate the grooves on the left and right walls inside the area the key was.
- Insert the tape-wrapped flathead screwdriver (or flat, soft-tipped item) into the groove and twist to loosen that side. Repeat for the groove on the other side, and the two halves of the key fob will separate.
- Insert your screwdriver into the outer gap and slide it along the opening. Twist to remove the cover.
- Remove the battery cap and battery. Ensure the rubber ring is not damaged or detached. If it detaches, reattach it before placing it in a new battery.
- Insert the new battery with the positive pole facing up. Cover the battery with the battery cap.
- Close the cover. Re-insert the auxiliary key.
How to reset Mazda CX-5 service light
The Mazda service light can mean a few things. For example, it could indicate that the car may have a malfunction or that your vehicle is due for routine maintenance. When it comes on, take your vehicle to a professional mechanic to diagnose, fix the issue, and reset the light. But if you’re sure you know what the light is indicating, you can reset it yourself.
The following are instructions on resetting the service light on Mazda CX-5 on all trims and model years. You may have to use the command control knob or touch control, depending on your CX-5 model.
- Press the Home button or navigate to the Home screen on the touchscreen.
- Go to the “Applications” icon in the menu and select it.
- Scroll to the “Vehicle Status Monitor” option and select it
- Navigate to the “Maintenance” option and select it
- Select either “Scheduled,” “Tire Rotation,” or “Oil,” depending on which you need to reset.
- Go to the “Reset” option and select it
- Confirm the “Reset” selection
- Press Home to finish or select “Back” to reset other maintenance types
How to turn off the parking brake on Mazda CX-5
All Mazda CX-5 models have an Electric Parking Brake(EPB) that uses an electric motor to apply a parking brake. It helps keep your car in place while parked, especially on a hill or steep incline. When you apply the EPB, the EPB switch indicator light turns on. If you want to drive, you can use the following instructions to turn off the parking brake on your Mazda CX-5. You can use this guide for all-year models and trim levels.
- Locate the parking brake button near the gear shift, labeled ‘P’ for parking.
- Press this button until it flashes once, then releases it.
- The parking brake indicator light will turn off, indicating the parking brake is off.
How to open gas tank on Mazda CX-5
If you want to refill your vehicle’s gas tank, here’s how to open the gas tank on all Mazda CX-5 model years.
- Find the stability control button left off and almost level with the steering column.
- Then locate the hood latch release button about 6 inches below the stability control toggle.
- Directly under the hood latch release button, you will see two buttons, the rear hatch release button on the right and the gas cap release button on the left.
- With your car off, pull the gas cap release until you hear the gas tank mechanism open.
How to start a Mazda CX-5 with a dead key fob
All Mazda CX-5 models have the push-start button, and you might feel stuck if you have a dead key fob. Fortunately, Also, the CX-5 has an electronic chip inside the key fob that will sync with the vehicle and command the car’s engine to start when the key fob is dead. This procedure applies to all model years and trims.
- Locate a small latch at the back of your key fob.
- Release and pull down the latch. The traditional physical key will emerge from inside the fob.
- Unlock the doors of your Mazda CX-5 by inserting the key into the keyhole and turning it.
- Hold the dead key fob about 1-2 inches from the push-start button.
- Depress and hold the brake or clutch pedal if you have manual transmission. The indicator light on the push-start button will flash green.
- While it flashes, touch the Mazda symbol near the top of your key fob against the push-start button area of your vehicle. The green light on the push-start button will stop flashing and remain solid.
- Press the push-start button to start the engine as normal.
How to install navigation SD card in a Mazda CX-5
All the year models from 2016 to 2022 of the Mazda CX-5 come with a built-in navigation system. For the navigation system to work, you will need a Mazda navigation SD card to bring maps, directions, and more- all displayed on your vehicle’s touch screen. Note that once you install the SD card n your vehicle, you cannot transfer it to another.
- Switch off the ignition.
- Find the Mazda Connect SD card slot usually. However, the location of the SD card slot differs depending on the year, model and trim.
- First-generation Mazda CX-5: at the bottom of the dash, below the stereo and navigation screen.
- Second-generation Mazda CX-5: center armrest
- When inserting the SD card, avoid moving the slider on the side of the SD card to the locked position. If the slider is on lock, your car cannot read the SD card, and the navigation system will not operate.
- Find the navigation(NAV) button on your multimedia command button or use the command button to scroll to the navigation option on your infotainment screen.
- Once in the navigation screen, select ‘add destination’ and search.
- Use the command button to enter the address and scroll to the tick icon.
- Select “navigate here .”Your vehicle will calculate and display turn-by-turn instructions on the screen.
How to set up Apple CarPlay on Mazda CX-5
The most common ways you can connect your phone to your car are Bluetooth, Android Auto, and Apple CarPlay. However, Apple CarPlay is only available in the 2019, 2020, 2021, and 2022 Mazda CX-5 model years. Read the instructions below to learn how to connect your iPhone to your Mazda CX-5 via Apple CarPlay.
Basic requirements
- iPhone 5 or above
- iOs 7.1 version or newer
- Apple Lightning to USB cable
Directions
There are two ways you can connect your iPhone to your Mazda CX-5 CarPlay:
Wireless Apple CarPlay
- Enable Bluetooth and WiFi on your iPhone.
- Select ‘Applications’ from the main menu on the Mazda CX-5 infotainment screen.
- Scroll down and select ‘Apple CarPlay.’
- Click ‘Add New Device’
- To your iPhone, open ‘Settings’ and go to ‘Bluetooth.’
- Choose your vehicle’s name from the discovery list.
- A Bluetooth Pairing message will appear on your iPhone with a pin-code. Ensure it corresponds with the code displayed on your car’s infotainment screen.
- Click Yes on the prompt and press ‘Pair on the iPhone.’
- Select ‘Allow’ on the prompt on your iPhone if you want your car to access your phone contacts via CarPlay.
- Another “Use CarPlay with SYNC 4?” prompt will appear on your iPhone; press ‘Use Carplay.’
- A popup message will appear on your car’s screen. Click ‘Agree’ to proceed.
- A message “Connecting iPhone” will appear, and now you can play music or receive calls in your car via CarPlay.
Apple CarPlay setup via USB
- Plug your Apple Lightning-to-USB cable into your Mazda CX-5 USB port.
- Then connect your iPhone to the other end of the cable.
- A term and conditions prompt will appear on your car’s infotainment screen; select ‘Accept.’
- Click ‘Allow’ on your iPhone to allow the use of CarPlay with your CX-5 even when your phone is locked.
- After a few seconds, Apple CarPlay will launch on your CX-5 infotainment system.
How to program garage door opener in Mazda CX-5
Like most modern vehicles, Mazda CX-5 cars have the HomeLink system, which allows you to open your garage door, gates, and other devices that require the same radiofrequency signals. The Mazda HomeLink system is available in all model years. After getting your Mazda CX-5, you must program it to pair the Mazda HomeLink to your garage door opener.
Requirements
- Garage door remote control.
Directions
- Place new batteries in your garage door remote control.
- Find the Mazda HomeLink system on your rearview mirror or your driver’s side sun visor, depending on the model year and trim.
- Park your Mazda CX-5 directly in front of your garage door. Ensure there is nothing in the garage doorway.
- Hold your garage door opener remote control 1-3 inches from the Mazda HomeLink system.
- Press the open button on the remote control and the desired HomeLink button simultaneously. Hold both buttons until the indicator light on the HomeLink system changes from a slow flash to flashing rapidly, then release the two buttons.
- Press the programmed HomeLink button for five seconds to see if the garage door opener responds.
- If it doesn’t work and the HomeLink indicator light flashes instead of constantly lit, it means you have a rolling code garage door opener.
- If you have a rolling-code opener, find the ‘Learn’ button at the back of the motor head unit of your garage door opener.
- Press the ‘Learn’ button and release it.
- Go back to your vehicle and press the programmed HomeLink button for two seconds. Repeat the process a second and third time if necessary to complete the programming process.
How to change time on Mazda CX-5 2020
Follow the guide below and learn how to set the time on a 2020 Mazda CX-5.
- Turn the ignition to ACC or ON.
- Go to Settings in the infotainment system using the Command Knob.
- Use the right button and scroll to ‘Clock .’From here, you have three options:
- If your vehicle has GPS tracking, turn on the GPS sync. This will automatically adjust the time to your GPS, including Daylight Savings Time adjustments.
- Select your timezone on the ‘Time Zone Select List.’
- If the time is an hour off, scroll down to ‘Daylight Savings Time’ and select on or off to adjust the time.
- You can now change the clock display format in the clock settings.
How to turn off tire pressure light on Mazda CX-5
The tire pressure monitoring system(TPMS) in your Mazda CX-5 monitors the pressure for each tire and alerts you when one or more of your tires is underinflated. This system is essential since underinflated tires can lead to poorer fuel economy and excess tire wear. After inflating your tire pressure correctly, the tire pressure light should go off after restarting your car and the sensor recalibrating. However, the tire pressure light sometimes comes on even after your tires are correctly inflated. Here’s how to fix the tire pressure light of your Mazda CX-5 as it continues to stay on.
- Drive your Mazda CX-5 on a highway or anywhere you can drive at or above 50 mph for more than 10 minutes. This should cause your TPMS sensor to reset the next time you turn on your vehicle.
- Turn the ignition key to the ‘On’ position but don’t start the car.
- Locate the TPMS button to the left of your steering wheel or underneath your steering wheel.
- Press and hold this button for a few seconds, or until you hear a beep, you can release it.
- Start your Mazda and wait about 20 minutes for the sensor to refresh.
Note: Never turn the tire pressure light off as soon as it comes on. When you press the TPMS button, the sensors reset. So if one or more of your tires is underinflated when you turn off the indicator light, it will use the current pressure as a baseline. This means your tire pressures will run low before getting an alert which could risk your safety, lower fuel efficiency, and the longevity of your tires. So always check your tire pressure and inflate them accordingly before turning off or resetting your TPMS light.
How to turn off daytime running lights Mazda CX-5
In most modern cars, daytime running lights or DRLs stay on at all times, even during the brightest day, to ensure your vehicle is visible. The daytime running lights turn on when driving and turn off when you put the car on the parking brake. Therefore, you have the option of deactivating them, especially when you see the lights putting a drain on your alternator.
However, it is compulsory in countries like Canada for the daytime running lights to stay on when you switch the ignition on. So if your jurisdiction allows you to drive during the day with no daytime running lights (USA, Australia, Japan), here’s how to turn them off in your Mazda CX-5.
- Turn on the ignition but don’t start the car.
- Slightly depress your parking brake until it clicks once, and the brake light on the dash will turn on. This will trigger the switch to make the car think it is parked without being enough to activate or damage the parking brake cables.
- Find the power distribution box in your Mazda CX-5, usually under the hood on the right side of the engine bay, secured with clips or screws.
- Open the cover and look for the fuse labeled “DRL” or “Daytime,” which is usually a small fuse, not a large one.
- Pull out the DRL fuse to deactivate the daytime running lights. Usually, taking out the DRL fuse from a Mazda CX-5 will turn off the halo LED ring around the headlights. This procedure should work on all Mazda CX-5 model trims.
Mazda CX-5 trunk won’t open when the car is on
There are a few instances when you can’t open your Mazda CX-5 liftgate hatch; such as, when the battery is dead. But the most important thing you need to remember is to stop the car from operating the liftgate, but you can open it with or without the engine running. However, if pulling the liftgate release button doesn’t open the trunk, you can troubleshoot the liftgate by following a few simple steps.
Reset your Mazda CX-5 liftgate system
Before troubleshooting, try resetting your Mazda CX-5 liftgate to see if it resolves the issue:
- Then, turn on your CX-5 and put the gear shift into ‘Park.’
- Press the liftgate interior button to open the trunk fully. If it beeps three times, it means something is wrong with the trunk.
- Depress the brake pedal and hold, then pull the parking brake.
- Try pressing the liftgate button again. If it beeps, your trunk is set to all lock while you’re moving.
- Press the unlock button to open all your doors, then press the hatch release button, and the trunk door should open.
If this doesn’t fix the issue, there are several more ways to troubleshoot a Mazda CX-5 trunk that won’t open with the car on.
Check the power liftgate fuse
Find your car’s fuse box under the hood on the right side of the engine bay. Look for the power liftgate fuse and see if it has blown or is damaged. If it has blown or damaged, it is best to replace it as it’s not passing current to the trunk motor.
Damaged lock actuator
The liftgate lock actuator is a small motor that locks and unlocks the trunk in your Mazda CX-5. When this motor fails, it cannot unlock the liftgate. Test the actuator with a multimeter to ensure it’s working using the process below.
- Find the liftgate actuator behind the liftgate panel. You may have to remove the cargo tray and other accessories in your cargo area before removing the panel.
- Disconnect the lock actuator
- Connect the actuator with the multimeter.
- Have someone press the liftgate release button while you watch the display on the multimeter.
- The actuator is defective and needs replacement if it doesn’t read any current.
- If it reads less than 12 volts, the actuator may be starting to fail and will still need a replacement.
Defective liftgate motor
Sometimes the trunk will not open due to a faulty liftgate motor. Your Mazda CX-5 has both an electric motor and some gears in the liftgate motor, and either can fail. To check the liftgate motor:
- Remove the panel over the liftgate motor.
- Sit where you can hear the motor and activate it by pressing the trunk release button.
- If there is no sound, the motor is bad, or the fuse is blown. Check the fuse first. If it is blown, replace it and repeat the test.
- If you hear the motor spinning but the trunk isn’t opening, the gears may be faulty. You must take your car to a professional to replace the CX-5 liftgate motor.
Check if your Mazda CX-5 is in valet mode
If you’re having trouble opening your trunk remotely, your CX-5 may be in valet mode. This feature temporarily bypasses all alarms, preventing a person from remotely controlling the vehicle with your key fob except by unlocking or locking it. However, the remote panic feature and remote door locks will remain functional. Activating valet mode may be necessary when giving your vehicle to a service professional. Here’s how to exit valet mode of your Mazda CX-5
- Turn on your car without cranking the engine.
- Press and release the ‘Lock’ and ‘Trunk’ buttons simultaneously without holding the buttons down.
- Turn off your car and attempt to remote start your vehicle.
- Then press the trunk release button to test if the trunk opens.
How do you reset a Mazda CX-5 key fob?
If you recently changed the battery in your Mazda CX-5 key fob but stopped working, it probably lost its programming data. As a result, the key fob may release new codes unfamiliar to the car’s frequency transmitter. Therefore, you will have to reset it to allow your car’s receiver to recognize and save any new codes. Here’s how to do it:
- First, get into the Mazda CX-5 with your key fob and close the door properly.
- Next, switch on the ignition without revving the engine.
- Finally, press and hold the unlock and lock button simultaneously for 60 seconds or until the locks cycle once more.
- The interior car light will go on and off, and the car horn may beep to indicate a successful reset.
- If the key didn’t reset, use the traditional key to unlock the car and drive it. Sometimes having the key fob inside the car and driving it may reset it, and it should start working.
Note: Resetting your key fob will delete all the saved settings, then you’ll have to reprogram it to your vehicle. All Mazda CX-5 models do not have keyless fob smart keys that are onboard programmable. Therefore, they require special equipment to program the keyless remote fob, usually available at your local Mazda dealer or automotive locksmith.
Conclusion
Overall, the Mazda CX-5 is a top-tier midsize SUV with excellent features for a great value. However, if you want to purchase a new or used Mazda CX-5, it’s helpful to know the most common problems, best and worst model years, and troubleshooting tips to make an informed purchase decision. Also, note that the average cost of repairs varies depending on the severity of the issue, model year, and location.